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FAQ
Does this actually pay for itself? For most members, yes. Every plan waives the trip fee on every visit, so on Essential Care, two visits in a year is usually enough on its own to cover the full cost of membership. Complete Care includes two visits too, plus 10% off any repair or installation — so even a single repair during the year typically covers the rest of the plan's cost. Everything beyond that (the inspections, the warranty, the water heater flush, the sewer camera discount) is value on top.
What's a 20-point inspection? Our licensed technician checks the components most likely to fail or leak — water heater, main shutoff, visible supply lines, drains, fixtures, and more — and gives you a written report so you know exactly where things stand.
How is this different from a one-time repair call? Members get priority scheduling, waived trip fees, and (on Complete Care) a discount on repairs — so small issues get caught and fixed before they turn into emergencies.
How do I pay? Enrollment starts here on the site. Once we confirm your plan, billing is handled directly with our office — no payment is collected on this page.
Can I switch plans or cancel? Yes. You can upgrade, downgrade, or cancel anytime with 30-day notice. Pro-rated pricing may apply
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